Orange - not fresh, not juicy and so not connected!

I spent 5 hours today in a building with 400+ people whose core business is communication. The Orange internet connection was down. I finally found a window to eject, but I have whiplash from the paralysis during those hours.

This Black Iris blog speaks for many.

I've liked the Orange brand for years, way before Jordan went Orange. And now Orange Jordan is just killing it all for me! Because of your rep, I've avoided subscribing to your Internet service, and only suffer your outage when not on my turf. The damage caused is way beyond!

What does it take for a fantastic global brand to deliver outstanding to 6 million people who hang around 92,300 km²? How can you not get it right?